Carrier Updates

Wellcare: New Mexico Broker Support Transition

New Mexico Broker Support Transition

Attention Valued Partners,

As planning continues for the exit of Wellcare Medicare Advantage plans in New Mexico beginning in Plan Year 2025 (PY2025), we would like to make you aware of the transition in broker support for the remainder of Plan Year 2024 (PY2024).

You can now upload required documents for Med Supp GI E-Apps

As we approach the AEP season, we've been exploring new ways to be more efficient and reduce cycle times for processing Guaranteed Issue (GI) Medicare Supplement applications.

We've updated Aetna Quote & Enroll so you can upload additional GI documentation at the time of submission. By including these documents when you submit the application, it will help us process the application even faster. 

New Era Agent Services Hotline Updates

Reminder: Agent Services Hotline Updates

Beginning today August 12, 2024, the following phone numbers have retired as these support areas are now reachable under the new

Agent Services Hotline number:

 

  • Marketing Hotline: 1-877-368-4692
  • Agent Website Assistance: 1-888-748-3035

Molina Healthcare Welcomes Central Health Medicine Plan

As you may know, Molina Healthcare has acquired Brand New Day (BND) and Central Health Medicare Plan (CHP). To further streamline clinical processes, align systems, and obtain higher operational efficiencies, we are consolidating BND with CHP for plan year 2025.

We understand you may have questions about what this acquisition means for commissions, agents of record, operational changes, and more. We have developed a helpful FAQ to answer these and other questions; you may find it here.

Please join us in welcoming Central Health Medicare Plan into the Molina Medicare family!

ManhattanLife Hospital Indemnity Select

Hospital Indemnity Select from ManhattanLife is a well thought out product that was designed to pair well with high-deductible health plans, not unlike those associated with Major Medical, Medicare Advantage, or ACA plans.

Protector AD eApps Now Available for Submission

We are pleased to inform you that the issue with our Protector Accidental Death (AD) product has been resolved, and you can now successfully submit Protector AD eApps!

Our team has worked diligently to address the problem, and we appreciate your patience and understanding during the temporary outage.

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Charlotte, NC 28227

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Dallas, TX 75243

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180 Canal Place
Philadelphia, MS 39350

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