Main Office:
2401 Sardis Road North, Suite 110
Charlotte, NC 28227
Texas Office:
9441 Lyndon B. Johnson Fwy Suite 512
Dallas, TX 75243
Mississippi P&C Office:
180 Canal Place
Philadelphia, MS 39350
New Era Agent Services Hotline Updates
Reminder: Agent Services Hotline Updates
Beginning today August 12, 2024, the following phone numbers have retired as these support areas are now reachable under the new
Agent Services Hotline number:
- Marketing Hotline: 1-877-368-4692
- Agent Website Assistance: 1-888-748-3035
Agent Services Hotline: 1-888-394-0451
When calling the Agent Services Hotline, you'll be prompted to select the area of support you need such as:
Web assistance
Contracting assistance
Commission assistance
Marketing, product and training assistance
New business and underwriting assistance
Claims assistance
Note: The Agent Services Hotline is for agent use only.