Order Your 2025 MA & PDP Sales Materials From Cigna

You can now begin ordering your 2025 Medicare Advantage (MA) and Prescription Drug Plan (PDP) sales materials on from Cigna Healthcare via CustomPoint. The ordering window for 2025 materials will be from July 15 to August 30. If you do not order during this time, you cannot order kits again until after October 1, 2024.

Take advantage of new digital sales kits in 2025:

Cigna Healthcare will email digital enrollment/sales kits to all 2025 effective date MAPD and PDP customers when you enroll them using an online enrollment tool and provide a valid customer email address.* While you'll still be able to order printed sales kits if needed, you will no longer need them when conducting online or telephonic enrollments.

Benefits for you:

  •  Avoid delays waiting on delivery of printed kits.
  • Never run out of sales kits.
  • No need to store and/or transport bulky materials.
  • No need to email sales kits to customers (we'll do this for you).

Online enrollments:

 You can walk the customer through the "show and tell" materials as usual (Pre-Enrollment Checklist, Summary of Benefits, and 2025 Star Ratings), but you will not need to leave behind printed copies of these documents.

 Tip: We recommend using a small supply of sales kits during your "show and tell" conversations.

When completing the enrollment form digitally (online or by phone), make sure to include the customer's valid email address. Cigna Healthcare will automatically email the customer the enrollment materials/sales kit.

 Paper enrollments:

If you enroll a customer via paper form, you must provide the customer with printed enrollment materials.

You must be certified and ready-to-sell for 2025 to order printed sales kits and conduct paper and/or digital enrollments with your customers this AEP.

Not certified yet? Log in to CignaforBrokers, then navigate to Producers' University to view our Certification Roadmap and learn what you need to do to get certified for 2025.

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